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Dentalica operates through a robust Quality Management System certified to the ISO 13485 standard, which is specific to the medical devices sector.
The certificate is issued by ICIM, an accredited certification body, which confirms our commitment to ensuring structured, controlled processes geared towards continuous improvement.
Every day, we place quality at the heart of our operations: from the selection and assessment of suppliers to product traceability; from the handling of complaints and non-conformities to the prompt implementation of the necessary measures to protect healthcare professionals and patients; right through to after-sales support and the technical service dedicated to repairs.
Our Quality Management System is also subject to periodic in-depth audits and inspections; this constant monitoring serves as a guarantee not only for Dentalica-branded products but for the entire organisational and quality system that underpins all our activities.
If you would like to find out more, please consult our Quality Policy, which is designed to provide you with a safe, high-quality service every day that meets your expectations.
Please, write us at customer.service@dentalica.com, we will deal with your enquiry as soon as possible!